Email assistant

How to set up

1. First, connect your email account in Account > Integrations.
2. Go to Account > Email Assistant.
3. Choose which email accounts Quin should use.
4. Select who Quin should draft replies for:
   
   1. Anyone you’ve emailed in the past
   2. All contacts in your CRM
   3. Only contacts assigned to you
   4. Or only tagged emails
5. Add email assistant guidelines to customize tone, detail, or style.
6. Turn on Auto follow-ups so Quin drafts reminders when someone hasn’t replied.

‍

What it can do

• Draft responses to incoming emails automatically.
• Save you time by handling routine replies and nudges.
• Create timely follow-ups so conversations keep moving.
• Adapt to your personal voice and style using guidelines.
• Ensure communication stays consistent without extra effort.

‍

How Auto Replies work

• Quin drafts responses to incoming emails in your voice.
• Drafts are saved in your email client’s Drafts folder for review.
• You control which contacts Quin replies to, from broad (all CRM contacts) to narrow (tagged emails only).
• Add reply guidelines to shape responses (e.g., “Keep responses brief” or “Always thank them for their time”).

‍

How Auto Follow-ups work

• Quin tracks your sent emails and notices when a reply hasn’t come back.
• Drafts a personalized follow-up in your voice, ready in your Drafts folder.
• You can choose whether Quin follows up with everyone or just external contacts.
• Add follow-up guidelines to define tone or timing (e.g., “Send after 3 days” or “Keep it short and polite”).