Sales

Overdue opportunities

Know which opportunities have passed their close date so you can follow up or update their status.

Schedule
Every Tuesday at 4:00am

I want to know which opportunities have passed their expected close date so I can follow up and either move them forward or update their status. This workflow highlights deals that need attention.

Follow these steps:

1. Check my CRM for all opportunities assigned to me that have a closing date in the past 7 days and are still marked as open (not closed).

2. For each overdue opportunity, pull the following information:
   - Opportunity name
   - Contact or company name
   - Original closing date
   - Days overdue
   - Current stage
   - Deal value if available
   - Date of last activity (last email, meeting, call, or note logged)

3. Check for any open tasks assigned to me related to each opportunity. Include:
   - Task name
   - Due date
   - Task status

4. Sort the opportunities by how many days overdue, with the most overdue first.

5. Send me a summary email organized with the following information:
   - Total number of overdue opportunities
   - Total value of overdue opportunities if available
   - List of opportunities with details for each:
       - Opportunity name
       - Contact/company name
       - Original closing date
       - Days overdue
       - Current stage
       - Deal value
       - Last activity date
       - Any open tasks related to this opportunity
   - Recommendation to either follow up to close, update the closing date, or mark as closed-lost if appropriate

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