Fireflies

Connect Fireflies to Quin to automatically turn your meeting transcripts into summaries, CRM updates, tasks, and follow-up emails — plus search your transcript library directly from chat.

Before you begin

You need an active Fireflies account with a connected API key. The Fireflies integration requires a valid API key to authenticate — you can generate one in your Fireflies account settings.

How to set it up

Go to Settings > Integrations
Click Add Integration
Select Fireflies from the list
Enter your Fireflies API key and click Connect

Your Fireflies integration will now appear as connected on your Integrations page, and Fireflies will show up as a notes source in your Notetaker workflow.

What to expect

Once connected, Fireflies works as a notes source for Notetaker. After each call, Quin picks up your Fireflies transcript and runs the same post-meeting processing it does for any other Notetaker source — generating summaries, updating your CRM, creating tasks, and drafting follow-up emails, based on your guidelines. You can also ask Quin to search your Fireflies transcript library directly by keyword, date range, meeting organizer, or participant, or retrieve a full transcript by ID.

How it works

Quin has access to two things through Fireflies:

Notetaker processing — Fireflies transcripts feed into your Notetaker workflow automatically, so each call gets the same summaries, CRM updates, tasks, and follow-up emails you'd get from any other Notetaker source.

Transcript search tools — Quin can search your Fireflies transcript library using keywords (matched against meeting titles and transcript text), date ranges, organizer email, or participant email, and can load a full transcript directly using a Fireflies transcript ID.

Troubleshooting

Quin isn't creating follow-up actions from my Fireflies transcripts

Check that your Notetaker workflow is turned on and configured the way you want in Settings > Workflows > Notetaker
Verify the Fireflies integration is still connected in Settings > Integrations

Quin can't find a transcript I know exists

Try searching by a keyword that appears in the meeting title or a specific phrase from the conversation
Narrow your search with a date range, organizer email, or participant email
Verify the integration is still connected in Settings > Integrations

The integration won't connect

Check that the API key is correct and was copied in full from your Fireflies account
Confirm your Fireflies plan includes API access
Try generating a new API key in Fireflies and reconnecting

Transcript content isn't showing up as expected

Fireflies only returns transcripts that have been fully processed — recordings still in progress won't appear
If a meeting is missing, check whether it was recorded and transcribed in Fireflies before asking Quin to find it

Help articles

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