Zimbra

Connect your Zimbra mailbox and calendar to Quin so you can search email, draft and send messages, and manage your schedule directly through conversation with Quin.

Zimbra combines email and calendar in a single connection. Once connected, Quin can act on both without needing separate setup for each.

Before you begin

You need a Zimbra mailbox with server access details and login credentials. If your organization requires two-factor authentication, have your authentication method ready during setup.

How to set it up

1. Go to Settings > Integrations and select Zimbra.
2. Enter your Zimbra server address.
3. Enter your email address and password.
4. If your account uses two-factor authentication, complete the additional verification step when prompted.
5. Click Connect to finish setup.

What to expect

Once connected, Quin can search your Zimbra inbox for specific emails, draft and send new messages, and organize your mailbox by managing folders, tags, flags, and read or unread status. Quin also detects your email signature automatically, so any drafts it creates match your existing sign-off. On the calendar side, Quin can look up events, check your availability or your team's availability, and create, update, or delete events on your behalf. You can ask Quin things like "What's on my calendar Thursday afternoon?" or "Find the email from Marcus about the contract" and get an answer right away.

Managing your mailbox with Guidelines

You can control how Quin organizes your Zimbra mailbox through Guidelines. Guidelines are instructions that tell Quin how to handle your email and calendar, like "Always tag invoices with 'Billing'" or "Never schedule meetings before 9am." Guidelines help Quin manage your inbox and calendar the way you already work.

Troubleshooting

Quin can't connect to my Zimbra account

• Double check your server address matches what your email provider gave you
• Confirm your password is correct and hasn't recently changed
• If two-factor authentication is enabled, make sure you completed the verification step during setup

Quin isn't finding emails I know exist

• Try searching by sender name or email address instead of a keyword
• Confirm the email isn't in an archived or unusual folder
• Check that your Zimbra integration still shows as connected in Settings > Integrations

Calendar events aren't showing up

• Confirm the event exists on the calendar connected to your Zimbra account, not a different calendar
• Check that Quin has permission to view your full calendar, not just free/busy status

Drafted emails don't look right

• Confirm your signature is set up correctly in Zimbra so Quin can detect it
• Add a Guideline specifying your preferred tone or format for drafts